Since the end of 2019, COVID-19 has spread rapidly and is now considered a pandemic. As such, much travel has been restricted and there is a high chance that if you have booked/are looking to book accommodation, you will be affected.
As travellers, remember to stay abreast of local and international travel advice regarding COVID-19. Here at CuddlyNest, we are doing everything we can to ensure that both travellers and property owners are safe and secure during this difficult time.
CuddlyNest is in the business of supporting travellers, and this hasn’t changed with the outbreak of COVID-19. We are working with property owners and operators to ensure that iIf you have to cancel your trip due to these extenuating circumstances, then you will be refunded with credit valid for CuddlyNest bookings until the 31 Dec 2020, including any fees. However, make sure to check the individual listing for their policy, since it is the decision of each property owner or operator.
Guests can cancel the reservation by going to Dashboard, clicking “Your Trips” and “Cancel.”
Follow the advice of your home and destination countries as well as world bodies such as WHO. If these means cancelling your trip, then please read “What happens if I need to cancel my trip because of COVID-19?”. Remember that even if the official advice is not yet to cancel, this is a fast-changing situation and everyone should consider how their actions impact national and international health.
Below is updated advice from various international and national institutions regarding COVID-19. Please keep abreast of this rapidly developing situation.
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