Anything, from a broken heating system, an ant colony to a busted dryer can drive your vacation rental guests crazy. The result will be a scornful guest complaint that ruins your listing’s chance of being booked by other guests. A leading website Statista.com quoted a survey in which 53 percent of the guest respondents were most agitated by the unpleasant carpet odors. Other complaints included running out of hot water and noise. Such complaints can be avoided easily. “Prevent rather than cure”.
Here’s a list of most frequently cited complaints by guests and ideas on how to zero in on these issues.