Volcano Bay is Orlando, Florida’s latest and most exciting adventure park. They celebrated their opening anniversary this past month. Volcano Bay is a water-themed park for the entire family. Even if you’ve already had the chance to take in some of the sights, the park is planning on expansion in the upcoming year.

Here are 5 of the amazing sights and features you’ll get to see at Volcano Bay. If you’re planning on visiting, check out CuddlyNest to book your apartment or condo, as vacation rentals going to book up fast this summer.

1. Unique Entry Point. Instead of being faced with turnstiles and ticket booths, visitors enter the park through a wooden gazebo, complete with totem poles, music, and water features. If you’ve booked with one of the cabanas, you get to use the concierge services.

2. Adventure Park Amenities. There is a lot to do at Volcano Bay, so expect to spend an entire day here. Your visit can start at the Waturi Beach, where there is a huge wave pool bigger than a football field. There is also the Krakatau Aqua Coaster that launches you up and down in the air. There are also locker rooms where you can store your stuff.

3. Krakatau. All points in the park lead to Krakatau, a tall man-made mountain, full of cascading waterfalls. At night, this is the center of a light and sound show. There are even seats where you can sit and relax after a hard day of adventuring to watch as Krakatau erupts in fiery bright colors of red and orange.

4. TapuTapu Technology. This tech features a special wristband that is a lot like a fitness tracker, but more. It contains your hotel key, credit card information, theme park tickets, and works as an RFID locator, handy if your kids go wandering off. Volcano Bay is the testing ground for this new technology, and it could soon be rolled out to Universal Parks, making your vacation more enjoyable.

     5. More Expansion on the Way. In order for adventure parks to stay fresh and attract more guests, they must stay ahead of the game. Universal is already planning on extending Volcano Bay another five acres. This could involve more water slides, a bar, or an interactive experience. Some of these plans may have been what originally got cut from the park’s initial conception. The Aventura Hotel is also due to open soon, providing a way for guests to stay right on the resort. If your entire family is planning to stay in Orlando, it may be better to stay at vacation rentals than a hotel. You can rent directly from property managers or homeowners at CuddlyNest. Here you can find short-term accommodations with plenty of amenities that are needed for your family. Fully-equipped kitchens can save you money over time, as you won’t have to pay for three restaurant meals a day.It’s the height of tourist season in Orlando, Florida. Book your vacation travel now, and plan on spending at least one day at Volcano Bay.

When you read the first negative review on your vacation rental property it may be tempting to backlash, so it’s important to take a step back and not take the guest review personally. Unfortunately, even the best vacation rental properties on CuddlyNest are going to eventually get a negative review, as you can’t please everyone.

Here’s how to cope when you get that first negative review.

A Negative Review May Have Just Been One Thing

People are quick to tap on the one star, even though all other aspects of their stay were enjoyable. They may have been overreacting when they said the coffee wasn’t good, or the door hinge squeaked. It may be a quick-fix for the next guest.

Respond to all Negative Comments

Often, it’s the way that you tackle the problem that can provide for a happy resolution for the guest. They may still book with you in the future, or, if the system allows it, they may be willing to add an update to the review. Often when a guest posts a negative review, they are waiting for a response. It’s important to read the review, apologize, and offer a solution for the future.

Respond Quickly

Don’t check through your reviews once a month. Set aside times at least twice a week to check into the ratings review system. Often many property managers and homeowners also like to post a “thank you” for the positive reviews too. This shows that there really is a real person at the other end. You may even be able to set a Google Alert for when someone posts a review about your vacation rental property.

Turn the Negative into a Positive

Most of the time, negative reviews are related to a bad experience, rather than being an intentional attack on you. For example, if you have a review that says your apartment isn’t kid-friendly, maybe you can turn that into a positive and get more adults staying at your quiet and tranquil place because your rental is not suitable for a family environment.

If there are complaints that your neighborhood is too noisy, you can highlight how your apartment is located in a fun and lively part of the city.

As for complaints on cleanliness, it’s time to put on your glasses and do a good scrubbing and sanitation of your rental space. Sometimes we can tune out dirt and grime.

What You Shouldn’t Do in a Review

Never show your emotions in a response. This means not personally attacking someone just because you don’t agree with them. If someone has truly lied on the review, post a photo or a link to a past review to temper it down, and thank them for their review.

It can be a cause for alarm if all your reviews are five-star experiences, as some guests may wonder if your five-star reviews are fake. The good news about negative vacation property reviews on CuddlyNest means that your excellent reviews became even more real.

When people search for properties to rent short-term for vacation or business, they’re likely to be presented with multiple options when they perform a search.

What is it that makes certain properties stand out more and keep potential guests from clicking onto the next property? Here are a few tips on how to keep their attention and differentiate you from all the other properties they may be considering.

Post Multiple Photos

We talk a lot about posting the best photos but posting multiple photos is just as important. Many potential guests move on to the next listing when they don’t learn enough about the property at first glance. Presenting them with more visuals creates a clearer picture of the home.

If you’re only renting out a room, you don’t need to stop at just one photo. Take pictures of the room from different angles and perspectives. Take a photo of the bed and maybe even the view outside its window. Post pictures of the amenities and closet space.

If your property boasts four bedrooms and four baths, don’t just share 2 or 3 images that show the living room and the house’s exterior. People want to see details, and if you show little interest to show off the property, they will, in turn, lose interest.

Share What Makes the Property Special

Every home has something special about it. It could be your location, the structure itself, or unique amenities that you offer.

Potential guests will be interested to hear about luxurious eco-friendly linens or goose down pillows. Do you have an oversized bathtub in the master bathroom that fits two? Does your property have a pool or a stone oven in the backyard?

If you worry that your property isn’t glamorous or luxurious enough, think about what makes your property unique. Perhaps there’s history behind when it was built and an ancestral story behind it. Mention if it’s a craftsman-style home with custom-built features.

Talk About the Neighbourhood

Some guests like to go out and explore, particularly if they are on vacation. They want to go home with experiences and stories to tell.

Talk about all the must-see places near the property. Is there a diner in your area that claims to make the best pecan pies? Are there parks nearby that have a great path for running? Perhaps there’s a farmer’s market just a few blocks away.

Describe all the fun and interesting things that can be done in your neighbourhood. Think about all the things that make your community different and how they may appeal to visitors such as historical landmarks, street art, or even spots that sell dishes they won’t be able to try anywhere else.

And beyond all the potential fun, they’ll also want to hear about the 24-hour convenience store just 10-minutes away or that they can take a short bus ride to the nearest mall.

Remember, when thinking about how to make your property stand out, don’t think like a property manager or a host – think like a guest. Consider mentioning all the things that catch your attention when you search through listings and what sparks your interest.